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Assessing
promotional effectiveness
The assessment
of promotional effectiveness is captured in four areas:
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Defining promotional objectives
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Promotional production: promotion communication
internally and externally is just as essential as the
production of special packaging and promotional products
- Timely
distribution and placement of promotions
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Regular evaluation of the promotions
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Assessing
promotional efficiency
It is
important to identify possible efficiency improvements in
promotion execution and organization. Improvements are
possible in terms of cost reduction or choice of alternative
methods. Total costs and revenues should be made clear to
better point out any promotion efficiencies.
Calculations include specific promotional costs such as
refunds, special packaging, displays, trade deals and
evaluation costs. Organizational analysis focuses on the
cost and efficiency of each department involved in the
making the promotion happen, in both the manufacturer and
retailer. In addition to the analysis of the cost of the
current promotions, alternative promotions and suppliers
should be evaluated, as well as undertaking a consideration
of internal organization issues like alternatives in
personal, departmental and trading partners responsibility
and planning procedures.
The
scorecard looks at the quality of internal/joint promotion
planning and evaluation. |