E-Business Business to Business

Use of electronic processes and technologies to conduct business transactions and data migration with all trading partners within the value chain.

Within the E-Business environment three areas can be distinguished. Firstly, Consumer to Consumer which includes the consumer oriented market places like the QXS.com electronic auctions. Secondly, the Business to Consumer area. Well known examples of this form of sell side E-Business are the storefront solutions of Amazon.com and Dell.com. Thirdly, we distinguish the E-Business to Business. The E-Business to Business connects an enterprise with its network of suppliers and customers. Leading edge firms use E-Business to Business concepts to gain competitive advantage in a broad range of possibilities provided by the Internet solutions.

Companies are deriving significant value from E-Business in four key areas:
 

Four key focus areas in a Business to Business environment are: E-Procurement E-Supply Chain E-Customer Relationship Management (E-CRM) E-Human Resource Management (E-HRM)
E-procurement, also noted as Buy-Side Electronic Business, encompasses a number of applications that can be used by organizations to dramatically improve their procurement function. Each of these applications corresponds with a phase in the procurement process (strategic or operational) and addresses a part of the spend (total, direct or indirect).	E-MRO, the application for managing the purchase of maintenance, repair and operations (MRO) items (sometimes called indirect, non-product related or non-bill of material goods), is the hottest application of E-Procurement. For corporate-level E-Business, Buy-Side software provides solutions for enterprise procurement and extends the operational procurement process to the individual corporate desktop. This Buy-Side software may include functionalities for workflow approval, user identification and authorization, payment technology and integration into enterprise resource planning (ERP) systems or budget systems.
Greater need by more people throughout the processes for focused, quality data that originates from more diverse sources in complex formats
The Virtual Supply Chain links into the greater need by more people throughout the processes for focused, quality data that originates from more diverse sources in complex formats. Electronic Supply Chain is an organization's extended enterprise of customers, suppliers and other partners that allows real-time automated business to business communication amongst the partners using the internet.	Using the Internet as a universal networking standard, business partners can create seamless, automated supply chain systems that function as smoothly as if the organizations operated as one entity. That creates faster order-processing, improved inventory tracking and management, more accurate order fulfillment, support for just-in-time manufacturing and improved customer service. The electronic supply chain is not just about technological change - it is about cultural change in management policies, performance metrics, business processes and organizational structure.
	E-Customer Relationship Management Call Center & Electronic Customer Care: Integrated customer contact center to handle requests from different media to increase customer relations, retention and loyalty. Sales Force Automation: Sales force automation enables the sales force with adequate information and opens for customer new self service functionality. One-to-one Marketing: One-to-one marketing on the Internet, integrated with marketing activities of other media to increase customer relations, retention and loyalty. Customer Insight: To provide customer information at the right time and the right place to the right person.
	E-Human Resource Management E-HRM is the redesign and implementation of employee services and the relationships between human resource organizations and their suppliers and customers using e-business as a process- and service-enabler. E-HRM solutions deliver four capabilities Self-Service: Provide management and employees with the ability to access information and process transactions Operations Management: Improve management of HR business processes Portals: Provide custom delivery of information based on personal profile and role in the organization Workforce Management: Improve management of human capital throughout the organization